All your questions, answered
FAQs
Order & Payments
What payment methods do you accept?
We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additional payment options such as Shop Pay may also be available at checkout depending on your location.
Can I use more than one discount code on an order?
Only one discount code can be applied per order. If you have multiple codes, choose the one that best supports your purchase.
Will I receive an order confirmation?
Yes. Once your order is placed, you’ll receive an email confirmation with your order details. If you don’t see it, check your spam or promotions folder.
Can I change or cancel my order after placing it?
We begin processing orders quickly to ensure timely delivery. If you need to make a change, contact us as soon as possible and we’ll do our best to assist.
Shipping & Delivery
Where do you ship?
We ship to many locations domestically and internationally. Available shipping destinations will appear at checkout.
How long does shipping take?
Processing times vary by product, but most orders ship within a few business days. Delivery times depend on your location and the shipping method selected at checkout.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a tracking number via email so you can follow its journey.
What happens if my package is delayed or lost?
If your order appears delayed or hasn’t arrived within the expected timeframe, reach out to us and we’ll help look into it.
Returns and Exchanges
What is your return policy?
We accept returns on eligible items within a specified timeframe, provided they are unworn, unwashed, and in original condition. Full details are available on our Returns Policy page.
How do I start a return or exchange?
Contact our support team with your order number and we’ll guide you through the next steps.
Are any items final sale?
Some items may be marked as final sale and are not eligible for return or exchange. This will be clearly noted on the product page.
Sizing, Fit, and Product Care
How do I choose the right size?
Each product includes a size guide to help you find your best fit. If you’re between sizes, consider how you prefer your clothing to feel — relaxed or fitted.
What materials are used in your clothing?
Our apparel is designed with comfort, durability, and conscious wear in mind. Material details are listed on each product page.
How should I care for my clothing?
To preserve the integrity of the fabric and design, we recommend washing in cold water and laying flat or hanging to dry when possible.
Sustainable & Conscious Practices
Is your clothing sustainably made?
We aim to create apparel that supports mindful consumption and long-term wear. Our focus is on quality materials, intentional design, and reducing unnecessary waste. When possible, we use eco friendly and organic materials, helping with a softer and more equitable clothing material.
Why does conscious clothing matter?
What we wear impacts how we feel and how long garments stay in circulation. Choosing thoughtfully designed clothing encourages awareness, longevity, and respect for resources.
Symbolism, Meaning and Intention
What do the symbols on your clothing represent?
Many designs feature sacred geometry, affirmations, or symbolic imagery that has been used across time to represent balance, connection, and awareness.
Does wearing symbolic clothing affect energy or vibration?
Symbols have long been used as visual reminders of intention. Wearing meaningful imagery can support mindfulness and personal awareness, much like meditation tools or mantras.
How should I choose a symbol that’s right for me?
Trust what you’re drawn to. Often, the designs that resonate most align naturally with where you are in your personal journey. Each symbol has meaning to help you manifest a higher intention or dream. Finding the right one for the moment is designed to help you on your journey.
Account & Technical Support
Do I need an account to place an order?
No. You can check out as a guest, though creating an account allows you to track orders more easily.
How do I reset my password?
Use the “Forgot Password” link on the login page and follow the instructions sent to your email.
Contact & Support
How can I contact customer support?
If you have questions or need assistance, reach out through our contact form or email us directly. We’re here to help.
What if my question isn’t answered here?
If you don’t see what you’re looking for, feel free to contact us and we’ll respond as soon as possible. Please email hello@yourspiritvibes.com for a quick response.